There are many different industrial electrical companies out there, so how do you know which one is good for you? What are some red flags that indicate problems if you encounter them during an interaction with an industrial electrical services provider? Here are a few to look out for.
1 – Poor Communication
In industrial electrical services, poor communication leads to expensive downtime, worker injury, or even death. Therefore, an excellent industrial electrical company must provide clear information to the customer, the workers, vendors, other contractors, and each other to ensure that every industrial electrical project is completed correctly, safely, and under budget.
2 – Shows Up Late
An industrial electrical company that is OK with their workers showing up late—or not at all indicates that there will be problems when it comes to completing your project on time. Although occasionally things happen that make tardiness unavoidable, an excellent electrical services company prides itself on having work crews show up on time for every customer meeting—big or small—from the initial quote to the final clean up at the end of a project.
3 – Poor Attention to Detail
Poor attention to detail is another red flag that cannot be ignored. Because industrial equipment tends to deal with high voltages, dangerous machinery, or processes, poor attention to detail can lead to severe problems down the line. Poor attention to detail leads to expensive rework (to fix the problem right in the first place), work stoppages to make repairs or even accidents that may injure or kill a worker. A superior industrial electrical services company goes the extra mile to ensure that no small detail is overlooked when completing a project.
4 – Bad Attitude
Suppose an industrial electrician avoids answering customer questions. He ignores information that the business owners or company staff provide or gets argumentative with the customer about the type of equipment to install or electrical services to provide is a huge red flag. These traits damage the customer relationship, jeopardize the possibility of future work from that client, and possibly hurt the industrial electrical company’s reputation with the public.
5 – Inconsistent with Pricing and Safety Issues
If an electrical services company cannot provide definitive information for estimating the cost of work or addressing safety concerns, the customer’s trust quickly erodes. While project pricing may change slightly with the current economic conditions or if the scope of the project changes, the company generally has to earn the customer’s trust by providing in-depth answers and explanations for all pricing and safety issues.
Hire the Best Industrial Electrical Contractors in the Southeastern US
Tri-State Electrical Contractors’ industrial electricans are licensed in Tennessee, Alabama, Georgia, North Carolina, South Carolina, and (soon) Florida. We can handle any industrial electrical project you need completed quickly and competently. For more information, give us a call at (423) 800-2134, fill out our simple online form, or email us at firstname.lastname@example.org today.